IT Survey (Survey)

Demographics

1. Choose the division of which your department is a part:

Priority #1 - Maintenance and Base ("Run the Business" or "Keep the Lights On")

2. Is your current IT environment (hardware, software, personnel) adequate to support what you are being asked to do today?

Rate from 1 to 5; with 1 = Very Inadequate to 5 = Very Adequate

1 2 3 4 5

3. What are your IT barriers?

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Please identify which is the most efficient model: Campus Based, Department Based, Combination of Campus & Department Based and No Opinion for the services that you currently use.

4. E-mail

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

5. Servers/Application Hosting

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

6. Directory Services

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

7. Authentication/Authorization Services

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

8. Server Backup Services

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

9. File Storage Services

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

10. Document Management Services

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

11. Instructional Computer Clusters

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

12. Desktop Support

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

13. Web Development

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

14. Application Development

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

15. Classroom Technology Support

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

16. Course Management Services

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

17. Videoconferencing Services

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

18. IT Training

Rate from 1 = Campus Based, 2 =Department Based, 3 = Combination, 4 = No Opinion

1 2 3 4

19. Please identify other services that could be provided under a Campus Based Model to gain efficiencies.

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20. Please identify other services that could be provided under a Department Based Model to gain efficiencies.

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Priority #2 - Upgrades and Enhancements ("Grow the Business"). This priority is linked to NDSU's strategic goal: "Examine current programs for adequacy in resources and infrastructure."

21. List up to 3 major IT upgrades/enhancements to support what you plan to do yet this biennium.

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22. Is your current IT environment (hardware, software, personnel) adequate to support what you plan to do yet this biennium?

Rate from 1 to 5; with 1 = Very Inadequate to 5 = Very Adequate

1 2 3 4 5

23. List up to 3 major IT upgrades/enhancements to support what you are planning for 03-05.

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24. Is your current IT environment (hardware, software, personnel) adequate to support what you are planning for 03-05?

Rate from 1 to 5; with 1 = Very Inadequate to 5 = Very Adequate

1 2 3 4 5

25. List up to 3 major IT upgrades/enhancements to support what you are planning for 05-07.

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26. Is your current IT environment (hardware, software, personnel) adequate to support what you are planning for 05-07?

Rate from 1 to 5; with 1 = Very Inadequate to 5 = Very Adequate

1 2 3 4 5

27. List up to 3 major IT upgrades/enhancements to support what you dream of doing.

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28. Is your current IT environment (hardware, software, personnel) adequate to support what you dream of doing?

Rate from 1 to 5; with 1 = Very Inadequate to 5 = Very Adequate

1 2 3 4 5

Priority #3 - IT Initiative ("Transform the Business"). This priority is linked to NDSU's strategic goal: " Work to increase federal and private research funding. Including providing resources and improve research infrastructure."

29. In what ways do you feel IT could impact/enhance/add value to your ability to meet this goal?

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30. What, if any, barriers (with respect to IT) may limit your area or division in its response to this priority?

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Priority #4 - IT Initiative ("Transform the Business"). This priority is linked to NDSU's strategic goal: "Expand doctoral programs in areas of strength."

31. In what ways do you feel IT could impact/enhance/add value to your ability to meet this goal?

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32. What, if any, barriers (with respect to IT) may limit your area or division in its response to this priority?

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Priority #5 - IT Initiative ("Transform the Business"). This priority is linked to NDSU's strategic goal: "Provide real world research and educational opportunities for NDSU faulty and students."

33. In what ways do you feel IT could impact/enhance/add value to your ability to meet this goal?

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34. What, if any, barriers (with respect to IT) may limit your area or division in its response to this priority?

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Priority #6 - IT Initiative ("Transform the Business") This priority is linked to the implementation of an Enterprise Resource Planning (ERP) System, which will replace CICS. Thus, the following questions are related to your area's/division's hardware and training levels.

35. What, if any, barriers may limit your area's or division's response to this priority?

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It is anticipated that the ERP will be web-based. How comfortable are you using the web: Please rate on a 1-5 scale or NA

36. Your top administrators?

Rate from 1 to 5 or NA; with 1 = Very Uncomfortable to 5 = Very Comfortable or NA

1 2 3 4 5 NA

37. Your faculty?

Rate from 1 to 5 or NA; with 1 = Very Uncomfortable to 5 = Very Comfortable or NA

1 2 3 4 5 NA

38. Your professional staff?

Rate from 1 to 5 or NA; with 1 = Very Uncomfortable to 5 = Very Comfortable or NA

1 2 3 4 5 NA

39. Your support staff?

Rate from 1 to 5 or NA; with 1 = Very Uncomfortable to 5 = Very Comfortable or NA

1 2 3 4 5 NA

It is anticipated that the ERP will be Windows-driven. How comfortable are you using Windows: Please rate on a 1-5 scale or NA

40. Your top administrators?

Rate from 1 to 5 or NA; with 1 = Very Uncomfortable to 5 = Very Comfortable or NA

1 2 3 4 5 NA

41. Your faculty?

Rate from 1 to 5 or NA; with 1 = Very Uncomfortable to 5 = Very Comfortable or NA

1 2 3 4 5 NA

42. Your professional staff?

Rate from 1 to 5 or NA; with 1 = Very Uncomfortable to 5 = Very Comfortable or NA

1 2 3 4 5 NA

43. Your support staff?

Rate from 1 to 5 or NA; with 1 = Very Uncomfortable to 5 = Very Comfortable or NA

1 2 3 4 5 NA

Priority #7 - IT Initiative ("Transform the Business")

This priority is linked to the strategic goals of the Roundtable: "Collaboration and Cooperation within the NDSU, NDUS, State of ND, and Other Entities"

44. What collaboration and cooperation efforts currently are happening within your area or division which have an IT component?

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45. What collaboration and cooperation efforts currently are planned within your area or division which have an IT component?

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46. What collaboration and cooperation efforts would you like to see occur within your area or division, if certain barriers were removed?

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47. What are those barriers?

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48. Could IT help to remove those barriers? If so, how?

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