• Balasubramanian, V. and Alf Bashian, Document Management and Web Technologies: Alice Marries the Mad Hatter, CACM, July 1998, Vol 41, No. 7, pp107-115.
• Borghoff, U. Information Technology for Knowledge Management, Springer Verlag, 256p, 1998.
  ISBN 3-540-63764-8, hardcover $44.95.
• Galssey, Katherine, SEDUCING the End User, CACM, September 1998, Vol. 41, No. 9., pp62-69.
• Hardman, Vicky, Martina Angela Sasse and Isidor Kouvelas, Successfull Multiparty Audio Communication over the Internet, CACM, May 1998, Vol. 41, No. 5, pp74-80.
• Holcombe, M., Correct Systems: Building a Business Process Solution, Springer Verlag, 250p, 1998.
  ISBN 3-540-76246-9, softcover $49.95.
• Katz, James E. and Philip Aspden, A Nation of Strangers?, CACM, December 1997, Vol 40, No12, pp81-86.
• Riempp, G., Wide Area Workflow Management: Creating ISBN 3-540-76243-4, softcover $79.95.
• Senn, James A., WIS at Federal Express, CACM July 1998, Vol. 41, No. 7, pp117-118.