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This is the marketing and management section of the
case study. It is divided into four sections:
WCCO-TV costs
Web Advertisements
Compare and Contrast
Conclusion
WCCO-TV costs
WCCO-TV generates revenue by selling airtime to advertisers. Two things
determine the cost of running an ad on television- time and ratings. During
peak hours of television viewing, 7:00 p.m. to 10:00 p.m., the cost of
commercial time is highest. During these hours, a thirty-second commercial
can cost up to $6,000.00. The same commercial would cost only $150.00
for an early morning program. WCCO-TV hires rating firms to survey households
in the area, which provides a demographic breakdown of what viewers are
watching. The larger the market share a station receives, the more it
can charge for an advertising spot. WCCO also conducts some of its own
research and it's used to gauge the performance of each property and audience
appeal. (Jeanelle Welter personal communication, January 30, 2002).
Although WCCO-TV does generate a sufficient amount of sales by selling
airtime to advertisers, they also produce money by selling web space to
web advertisers.
Web Advertisements
Channel 4000, WCCO-TV's Web site, has done an excellent job of placing
the few advertisements that are found. When someone goes to Channel
4000, they are most likely going there to receive the latest,
in-depth, accurate news coverage. It is frustrating to be bombarded with
advertisements when you are searching for something on the web. The ads
that are found on Channel 4000 are at the bottom and towards the outside
of the page. They do not interfere with the news coverage. There were
a few ads on the homepage. These consisted of American Express, Infospace,
Oprah, and Edina Realty.
A lot of the advertisements that were found on the web site, were labeled
as sponsors. For example, by clicking a news story, you are brought to
a new page. At the top of that page is a banner ad with the word "SPONSOR:"
next to it. By browsing the site, I was able to come to the conclusion
that Channel 4000 has a lot of sponsors. Some of these sponsors included
servicemagic.com, getsmart.com, Flonase, and a natural de-icer. Obviously
Channel 4000 allows a wide variety of ads onto their web site.
According to our textbook, Kaye and Medoff (2001) state that "advertisers
are moving quickly to send their messages to the millions of consumers
accessing the Net" (pg. 241). I found that because there probably
aren't many children logging on to Channel 4000, the ads were centered
towards a more mature audience. Kaye and Medoff (2001) also state that
"web advertisements can generally be designed and posted within a
relatively short time" (pg. 242). I have checked out Channel 4000
numerous times. The advertisements that can be found today have been there
since the first time I looked at the site. I found this interesting because
it seems to me that if Channel 4000 were allowing more advertisers a spot
on their site, WCCO could make more money. Instead of allowing only a
couple of different companies to advertise, why not expand the market
and therefore demand a higher cost for the space?
Compare and Contrast
Two other Twin Cities stations that compete with WCCO-TV are KARE
11 and KMSP Channel 9.
I checked out their Websites just to see what kind of a difference there
was in terms of the number and type of advertisements found on the Web
site. KARE 11 was easy to check out because they had virtually no advertisements.
I was able to locate two ads throughout the entire site. These two were
usatoday.com and visi.com. The thing about the KARE 11 web site was that
the outside border stayed the same no matter what you clicked on. There
were the same advertisements and the same options located on every page.
KMSP Channel 9 however, was a different story. By going to kmsp.com, you
are instantly bombarded with advertisements. Although no pop-up ads come
at you, there are banner ads everywhere. I found this very distracting.
In fact at the very top of the page is an ad for US Bank. It even seems
to be overtaking the header of the page. Along the right side of the page,
you can find advertisements of everything from carsoup.com to Nestle Tollhouse.
Overall, I thought that KARE 11 did the best job with their advertisements.
I am the type of person that will go directly to an advertiser's web site
if I want to give them my business. I don't need to see ads everywhere.
However, this made me wonder how much money KARE 11 is generating off
from marketing and advertising strategies-probably not as much as Channel
4000.
Conclusion
Analyzing a web site like Channel 4000 allows me to realize that a lot
of work and strategy goes into determining what type of ads should be
placed where. How many ads are too many ads? What types of ads aren't
going to drive the audience crazy? There is definitely a formula to what
and why web sites are doing what they are doing. Now I understand a little
bit more why WCCO-TV didn't want to disclose this information to me. They
are constantly fighting to get the most viewers. Letting their secrets
out may be have a devastating effect!
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