Higher Education Computer Network
|
North Dakota
Higher Education Computer Network |
TRAINING
FAQs:
100. How far-reaching is the training effort on productivity
software? In the academic areas? 101. Many campuses train each other. What about a train the
trainers program? 102. Please keep campuses posted on A+ certification efforts,
and computer-based training. 104. Regular updates on Pryor seminars are welcome. 105. What is the status of Project Management training? 106. Who are the state system trainers? 107. Certifications for staff are very expensive if done
alone. Can HECN negotiate special prices? 109. What does "Just-In-Time" training mean for
the HECN? 110. Campuses would like to see more vendor expositions and
demonstrations. TRAINING (other than Administrative Systems Training): 100. How far-reaching is the training effort on productivity
software? In the academic areas?
Training for productivity software is available to all of the HECN. HECN-South personnel can provide the training if they are proficient on the product or training can be arranged through an outside vendor or by using another institution’s trainers. These partnerships are becoming more and more common in the HECN and we welcome the opportunity to work with the other institutions in providing as much training on productivity software as possible. For further information, contact Cj Johnson (2312-6245 or cjohnson@plains.nodak.edu ).
101. Many campuses train each other. What about a train the trainers program?
A train the trainers program is an interesting idea. If trainers from other institutions could come together and all be trained at the same time in the same place there could be good synergy generated for the all involved. An outside vendor could provide the training on selected products. Cost may be an issue, but this is something we will try to pursue.
102. Please keep campuses posted on A+ certification efforts, and computer-based training.
HECN South Host staff met with Corporate Technologies to pursue A+ certification training that could be made available to the HECN. No decision has been made. We will keep the campuses posted on these efforts.
HECN-South is currently piloting a computer-based training tool called "Learn-It-Online." This pilot will run through spring semester 1999. At the end of the trial, we will assess the program. If this looks like a feasible program for the HECN, we will pursue it further.
103. Campuses are interested in soft skills training (such as the Pryor seminars), but would like to see it offered at a more central site.
Offering soft skills training at other HECN sites is a good idea. Cost may be a factor, but we will look into offering training at other sites. When we have a Pryor session scheduled, the Coordinators are notified and asked to pass this information on to their campuses. We have had good representation from the HECN at previous Pryor seminars.
104. Regular updates on Pryor seminars are welcome.
Offering soft skills training at other HECN sites is a good idea. Cost may be a factor, but we will look into offering training at other sites. When we have a Pryor session scheduled, the Coordinators are notified and asked to pass this information on to their campuses. We have had good representation from the HECN at previous Pryor seminars.
105. What is the status of Project Management training?
We will send out information to the Coordinators as we determine a date. We appreciate your interest in this training.
106. Who are the state system trainers?
107. Certifications for staff are very expensive if done alone. Can HECN negotiate special prices?
We have been pursuing special pricing through Corporate Technologies, primarily for A+ certification training. No decision has been made. We will keep the Coordinators informed if this becomes available to the HECN.
108. Why does ISD offer training out of Bismarck in partnership with Computerland, when we should be using HECN resources such as faculty and HECN trainers?
This is a good question. In looking into this, we found out that ISD is currently paying about three times the rate that we are paying if the training originates out of HECN-South. We will keep the Coordinators updated on HECN training that is available, so HECN resources can be leveraged most effectively.
109. What does "Just-In-Time" training mean for the HECN?
"Just-in-Time" training means being able to supply training when requested. The main problem comes down to cost. We can arrange just in time training but there is usually a cost associated with this, and many times the dollars are not available on individual campuses. A "train the trainers" program within the HECN may help us to better leverage our trainers and our dollars. These are good questions and we need to keep these in mind as we work together to try to meet HECN requests for training.
110. Campuses would like to see more vendor expositions and demonstrations.
This is definitely something we should try to accomplish in the HECN. Providing various locations in North Dakota where expositions or demonstrations could take place would be one way to offer this type of event. HECN institutions will be invited when the Host Sites hold these types of session, and other campuses can put out information when one is being held at their site. This is a good recommendation.